Beti is an advanced, cloud-based platform designed to allow construction companies to easily and efficiently supervise and coordinate workflows and worker safety on construction sites. Beti rapidly grew and developed into a comprehensive platform with various innovative tools and features enabling construction managers to streamline their work processes.

As part of our expansion, we are looking for an experienced full time Customer success manager to join our ‘Construction Digital Revolution’. We are looking for a motivated and experienced CSM to join our team! As part of the CS team, you will  be responsible for building great customer relationships, and you will be responsible for shepherding our customers through the onboarding process and ensuring they are well-equipped to reap value from various Beti tools.You will be working among the best talents in TLV in a fast-paced startup environment.

We are looking for a Customer Success Manager will be responsible for managing the growth and success of Beti’s customers, while supporting efforts to drive retention rates and increase revenue.

The position includes:

• Own all post-sale processes, and guide Beti’s customers step-by-step through implementation and onboarding
• Collaborate with Sales, Product and Support departments
• serve as the primary point of contact for the client.
• Develop and deepen relationships for all client-related aspects, from product implementation onwards.
• Utilize project management skills to drive all aspects of project planning, and onboarding
• Deliver business reviews and presentations to demonstrate to demonstrate the value the customer is gaining from our services.

• 1-2 years experience as a customer success manager, account manager or customer-facing position, managing relationships for B2B company or SaaS product
• A proven record of retaining, developing and growing client relationships
• Committed to customer satisfaction with a passion for customer success
• Ability to work in a fast-paced dynamic environment
• Experience in delivering customer-focused solutions based on customer needs
• Proactive; curious; quick learner; able to work collaboratively and independently
• Winner: Ambitious, tenacious, persistent, goal-oriented
• Team player with a positive, professional attitude
• Relevant academic education.